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Reminders


Access your policy anytime

AXA understands your fast-paced lifestyle and that is why we provide speedy and efficient customer service suited to the way you live. Policy inquiries are but a click away.

You can view and access your policy information anytime through MyAXAclick. Simply click on the link and register your policy. You can view details of your existing policy in just a few clicks.

To make any changes on your policy, click here to download the printable form. Just print the form, fill in the relevant information and submit this when you visit any of our AXA branch offices.

Free Look Provision

The Owner has the right to cancel the Policy by giving AXA Philippines written notice and consequently obtain the refund of any premium/s paid. Such notice must be signed by the Owner and received directly by AXA Philippines within fifteen (15) days after the date the Owner or any of the Owner’s authorized representatives receives the Policy.

Additional Information

Clients are reminded to save all electronic documents pertaining to their policy that they receive from AXA Philippines.

AXA Philippines uses ion@axa.com.ph as the official email address from which it sends product and policy-related communications to AXA iON customers. AXA Philippines also uses community@axa.com.ph for marketing communications.

Click here to visit our corporate site and know more about AXA Philippines.